Privacy Policy
Effective Date: November 18, 2024
Lotus Rooted ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, (https://www.lotusrooted.com/). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.
*Note on Past Practices: Although this Privacy Policy is effective as of the date stated above, the data collection, use, and protection practices described herein have been in place and adhered to by our company since March 1, 2019. This document serves to formalize and communicate those ongoing practices clearly.
1. Information We Collect
We receive, collect, and store any information you enter on [https://www.lotusrooted.com] (the “Site”) or provide to us in any other way. This includes:
- Personal Information: This includes your name, email address, mailing address, phone number, login credentials, communications, payment details (including credit card information), and any other information you provide during transactions or communications with us.
- Usage Information: Information such as your Internet Protocol (IP) address used to connect your computer to the Internet; computer and connection information; and purchase history. We may also collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
- Non-personal Information: Aggregated statistical data and other aggregated and/or inferred information that is not linked to a specific individual.
2. How We Collect Information
We collect information through the following means:
- Direct Collection: When you enter information on our Site, fill out forms, sign up for our newsletter, make a purchase, or contact us through any channel, such as email or phone.
- Automatic Collection: We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. This data helps us understand how users interact with our Site.
- Wix Platform: Our website is hosted on the Wix.com platform. Wix may automatically collect certain information about your interaction with our website, including device information, log data, cookies, and tracking technologies.
3. How We Use Your Information
We collect and use your personal and non-personal information for the following purposes:
- To Provide and Operate Our Services: Including managing appointments, providing customer support, processing transactions, and maintaining our website.
- To Communicate with You: We may contact you to notify you regarding your account, troubleshoot problems, resolve disputes, collect fees, or as otherwise necessary to enforce our terms and conditions, applicable laws, or agreements we may have with you. We may use email, phone, text messages, or postal mail to communicate.
- To Improve Our Services: We use aggregated data to understand user behavior and improve our offerings and website functionality.
- To Comply with Legal Obligations: To comply with applicable laws and regulations.
4. Data Storage and Security
Our website is hosted on the Wix.com platform, which provides us with the online platform to sell our products and services. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by Clarity Healing PLLC adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which helps ensure the secure handling of credit card information.
5. Sharing and Disclosure of Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as website hosting (Wix), email delivery, and payment processing.
- For Legal Purposes: We may disclose your information as required by law or to respond to legal requests, such as court orders or subpoenas.
- In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Opt-out of receiving promotional communications from us.
To exercise these rights, please contact us at the information provided below or through our Contact page.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at the Contact Us page.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes made will be posted on this page.